April 12, 2011
B Corp status protects, but how much?

[Note: This was reprinted at Triple Pundit on 5/12/2011 http://www.triplepundit.com/2011/05/corp-status-protects/]

There is a great editorial from the April 11th edition of the New York Times on the virtues of being a B Corp, especially vis a vis preserving the mission of the organization in the face of takeovers by profit-focused incumbents. However, there is an implication, perhaps unintended, that being a B Corp would protect mission-driven businesses even when dominant industry players want a piece of the responsible, sustainable action that the B Corps are in. There are few examples of B Corps that have avoided takeover bids and were able to continue their responsible business practices in the face of incumbent competition, or of B Corps that were acquired but were able to preserve their missions. Why?

First, the B Corp is a new invention (the first B Corp was certified in 2007) so there are relatively few B Corps to use as examples (there are 407 as of this writing, vs. several million other incorporated entities in the US). But more instructively, B Corps focus on responsibility as a source of differentiation and competitive advantage. This is a huge step forward from the idea that corporate responsibility is something corporations do only to “give back” or comply with laws or reduce risk associated with negative perceptions or stakeholder relations. It aligns responsibility with the business’ means of existence - creating distinct value for customers and employees. 

That said, the responsibility and sustainability that qualify organizations for B Corp status is typically manifested in a particular form of innovation. It’s the kind that takes an existing, generic, profit-oriented offering and improves it (often at increased cost) in order to capture a part of the market that has higher standards than the generic, price-conscious customer. Think organic, fair trade, or local. Differentiators like these are known to people who study innovation as ‘sustaining innovations,’ not because of their environmental benefits, but because they help businesses sustain their profits and their relationships with their most profitable and demanding customers. This is in contrast to ‘disruptive innovations’ which allow businesses to serve new markets or serve segments of the existing market much more cheaply. 

Incumbent, profit-focused businesses are constantly seeking sustaining innovations: More horsepower at the same fuel economy, more nutritional benefits for the same calories, or more exclusive designs of the same style. These innovations allow them to make a greater profit by selling a superior product to a more demanding, and therefor valuable, segment of their existing customers. 

The following paragraph from the editorial illustrates this convergence:

The organic brands Cascadian Farms and Muir Glen are now part of General Mills. The natural toothpaste-maker Tom’s of Maine was bought in 2006 by Colgate-Palmolive. The juice-maker Odwalla’s Web site advertises it as “earth-friendly” and as “a business with a heart” but nowhere on the site will you find the information that it is a wholly-owned subsidiary of Coca-Cola. Stonyfield Farms yogurt company is owned by Dannon. The Body Shop was bought by L’Oreal in 2006. The cereal maker Kashi was bought in 2000 by Kellogg, Naked Juice is owned by Pepsico and granola-maker Back to Nature and Boca Burger are subsidiaries of Kraft.

Big industry leaders and little responsible companies have been looking for the same things. It just took the big corps a while to figure out that responsibility wasn’t just a source of increased costs. For some customers it was a reason to pay more for a product, so much more that responsible products can actually be more profitable than generics. Once they figured this out, they got in the game, and wisely, they chose to buy their way in, garnering the customers, credibility, and culture of the established responsible brands.

But what if Ben & Jerry’s had been successful at fending off the Unilever takeover (say, if it had been a B Corp)? Would they still be in the freezer cases of every grocery store in the US, and many around the world? My guess is that they would not. Unilever would have either acquired and scaled-up another all-natural, responsible ice cream maker, or they could have even created their own. It would have taken them time to build up the brand loyalty and reputation of Ben & Jerry’s, and they might have faced skepticism from careful customers that Unilever could do something as seemingly altruistic as what Ben & Jerry’s was doing, but they would eventually have achieved what they wanted: A differentiated product with higher profit margins, tapping into the willingness of some ice cream eaters to pay a big premium for natural, responsible food. 

There are many, many independent, responsible businesses that are still going strong, and there were many that failed, perhaps because their market was dominated by a brand that did get acquired by an industry leader and scaled up faster, or because an industry leader developed their own more profitable, better distributed, responsible offering. The lesson for new businesses that want to grow, remain independent, make a difference, and operate responsibly is not to take on the big companies at their own game. If what a business does is serve a more profitable niche of an incumbent’s market, and it does it in a way that can be replicated at a large scale, the business should plan for the possibility of being acquired or out-competed. Becoming a B Corp will only protect it against the first of those outcomes.

January 14, 2011
Svpply

Is it possible for services that promote consumerism to also satiate it?

For the past month or so I have been addicted to Svpply. It is the best source of cool stuff I have found since NotCot.

The purpose of the site in their own words: “Svpply exists to make online retail a better experience and to be the next Amazon.” 

That sounds pretty un-green, but I use it less for things that I plan to buy (I use Amazon for that), and more for things that I think are superb. I may never own a Resolute racing shell (~$12,000 and how would I get it up the stairs?) but there is something gratifying in seeing it among all of these other wonderful things that are out there. It’s not like owning it, but sometimes buying isn’t about owning. It’s about appropriating, affiliating, collecting, and asserting. Svpply let’s you do that in a semi-public, elegant way. What I am wondering is if it will ultimately make people buy less stuff if they are able to get a little of the satisfaction of wonderful things by connecting to them in this way.

October 26, 2010
Hypothesis

The central hypothesis of this blog is that people will not do enough to preserve the biosphere unless in doing so their lives will also improve, or unless preserving the biosphere is incidental to improving their lives.

We will not save the planet by doing less, cutting back, making do, or putting on the cardigan. If we go to the land, it will not be ‘back’ to the land. It will be forward to a land where life is better, and hopefully greener at the same time.

A more specific hypothesis is that only information technology, communication, and digital media can deliver the constantly increasing knowledge, sense of connection, validation, entertainment, well-being or even opulence that people desire while making little impact on the planet. A greener future is where we measure wealth and happiness not in physical possessions, but in what we know, who we know, how we are known, and what we experience.

October 19, 2010
Holland. This worked for a while.

Holland. This worked for a while.

October 3, 2010
Dallas… This isn’t working.

Dallas… This isn’t working.

October 2, 2010
Disruptively Green

This is a series I have been contributing to GOOD Magazine’s website on the relevance of disruptive innovation theory to picking winners in the search for sustainable technologies. It covers hybrid cars, solar power, fake meat, and soon housing.

October 2, 2010
Conspicuous, but not Consuming: Why Facebook is more important to the environment than solar panels.

This is my article, written with Stephen Linaweaver and Brad Bate, about digital consumption as an alternative to material consumer culture. We were definitely shooting from the hip, but it became one of the most commented and liked posts on GOOD Magazine’s website, and fits squarely with the theme of this blog.

Liked posts on Tumblr: More liked posts »